TERMS OF USE AND TRANSACTIONS
A. GENERAL TERMS
1. Introduction
The present website www.extynfashion.gr is also the “Online Store” of exhibition and distribution of products (ready-made clothes, shoes and accessories) via the Internet, which belongs to the Greek company under the name ” IOANNA KONSTANTOPOULOU ” (Empo women’s clothing and accessories) and the distinctive title ” EXTYNFASHION “, based in Tripoli, 12 ETHNIKIS ANTISTASEOS street, 22100 Tripoli (Tax Identification Number: 059331907 / Tax Office of TRIPOLIS), e-mail address info@e online store 2710241417 or 697 495 6574 , which for the needs of the present for the sake of brevity will be called ” Company ” or ” extynfashion.gr “.
Through the website www.extynfashion.gr, you have the opportunity to be informed about the products sold by the Company and to proceed, if you wish, to purchase these products remotely through its online store, as they are specifically presented on this website. It is expressly agreed that the maintenance of the website www.extynfashion.gr by the Company is not a proposal for the preparation of a sales contract with the respective User. Regarding your browsing of this website and the remote purchase of products through it, you acknowledge that they are made in accordance with more specific terms of use and transactions, as they arise from the present terms of use of the website, the terms of sale, which are provided below in the relevant chapter. but also by the current legislation. From now on you will be called User .
2. Use of the website
Before entering our online store, we invite you to consult these Terms of Use and Transactions and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action on either our Website or our online store, including your simple browsing.
The User, who will purchase products through this website, promises and accepts that he meets the statutory conditions for the conclusion of the contract and that he is an adult.
Any user who enters and trades in our online store or makes use of the services of our online store, such as browsing it, subscribing to the newsletter of our Company or purchasing our products (hereinafter referred to as “visitor” or / and “user” or “customer” depending on whether he restricts himself to a visit to the store only or places an order and purchase of products) is considered to consent and unconditionally accepts these Terms of Use and transactions set forth herein, without exception.
3. Modifications.
The Company reserves the right to modify or renew unilaterally these Terms of Use at its sole discretion and / or when the modification is required by law, possibly without your prior notice, but always within the framework of transactional ethics and limits sets the law. The Company undertakes the obligation to inform you of any modifications as well as of any change, through the Website. Any amendments will be effective from the date of posting on this Website or whenever required by law. It is clarified that any change of these Terms of Use does not cover orders that you have already placed in our online store, before the entry into force of the modifications in accordance with the above. The use of extynfashion.
4. Provision of Information
The information provided by this Website is complete, true, valid and up to date, whether it concerns our identity or the products / services provided by our online store. The above warranties are subject to any technical or typographical errors which may not be foreseen or which have occurred unintentionally or due to interruptions of this website or due to force majeure. Extynfashion.gr has taken all the necessary technical and other means in order to be immediately informed of the available quantity and sizes of our products, however it maintains an explicit reservation regarding the validity of the quantities and sizes of products available in the online store, as the information may be carried out within a reasonable time after the modification.
5. Disclaimer of company liability
a) The use of this Website by you and any transaction in our online store, is at your sole risk. It is expressly agreed that the Company is not responsible for any damage or loss suffered by the User or any third party due to improper compliance with the terms of use of the website by the User or for reasons related to the operation, use of the website or failure the provision of services or products or information made available by it or by any unauthorized interference by third parties with products, services or information made available through it.
b) The Company is not responsible and is not liable for compensation for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason not due to its own fault. It does not guarantee the availability of the products displayed in the online store, but informs on the basis of the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability and in this case bears no further responsibility.
c) The Company makes reasonable efforts for the maintenance and availability of its content. However, the company points out that the website may show technical errors with a direct result in the way of presenting the contents of the topics (indicative of photos, prices, texts, etc.) for reasons that it does not have responsibility and promises to make an effort. for faster recovery.
It is expressly agreed that the Company is not responsible to the user if for any reason the website is not available at a given time or for any period of time.
d) Hyperlinks
The Website may contain hyperlinks and links to other websites. The Company expressly declares that it does not bear any responsibility for the content of the above websites, which are governed by their own terms of use which the User must read carefully before browsing any of them.
5. Intellectual property rights
All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual / industrial property of the Company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual / industrial property of third parties for which the Company has received a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Play, reissue, load, release, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder. The names, images, logos and insignia listed and describing the online store under the trademark extynfashion.gr or the products or services of the Company or third parties, are assets of the Company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.
6. User Responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics.
Obliged not to use the online store with the brand extynfashion.gr for:
a) sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the Company or any third party or violates the confidentiality or confidentiality of any person.
b) sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minority, etc.
(c) sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements).
d) sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind.
(e) sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip the operation any computer software or hardware.
g) intentional or unintentional violation of applicable law or regulations.
h) harassment of third parties in any way.
i) collecting or storing personal data about other users.
7. Confidentiality
a) The Company guarantees that it has taken all the necessary technical and organizational measures to safeguard the confidentiality, integrity and availability of all User data. The Company for the operation of the online store uses and constantly upgrades the systems required for the safe and proper operation of the system. Indicatively, it uses a system of backups, protection, protection against viruses, protection against malicious actions, etc. In addition, for the Security of the User, an SSL certificate has been installed, which ensures the security of the User’s data while navigating the website.
b) The Company also complies with all security rules for secure access by the respective User to the account of a registered – user member, which may have created.
However, with the creation of the account, the User promises that he will comply with all the appropriate security measures, in order to keep the details of his account confidential.
The Company declares that it is not responsible for the restoration of any damage or loss resulting from the non-observance of the appropriate security rules by the User and for this reason the respective User must proceed after the completion of which communication through his account to a safe exit. from the account (logout) and to safeguard the non-disclosure of his personal account details to any third party.
In case of loss or despite the above any way of disclosing the secret password to a third party, the User must immediately inform the Company at info@extynfashion.gr or at 2710241417 or 697 495 6574 .
Read more about the privacy policy of our company and the Privacy Policy and Use Cookies .
8. Ability to communicate
For any question or complaint from the application of all the contents on this website terms of use the User can contact by phone at 2710241417 or by email at info@extynfashion.gr.
9. Codes of conduct
Our Company complies with the Code of Ethics of the Hellenic E-Commerce Association (GRECA) , which sets out the minimum rules of professional ethics and ethical conduct that must be observed both towards the consumer and between businesses. selling products / services through digital channels.
B. BUYING THROUGH THE ONLINE STORE
1. ORDER
1.1 Completion – Order Confirmation
How to place an order
The prices listed on our products include VAT. The final price that will be listed before the completion of the order will include the shipping costs. For details on our charges see B.3.
Immediately before clicking on “FINISH ORDER”, which is the last step to complete your order, you will be automatically informed that by submitting the order you have the obligation to pay the amount corresponding to it. If you agree, click on the “ORDER COMPLETION” sign and submit it to our online store. By submitting your order according to the above, the extynfashion.gr system will automatically send you a message to the email account you have stated to us during your registration as a Member, which will notify you that we have received the order, will state the products you have ordered and all the terms of the order. From this point on, you do not need to do anything else until you receive your products.
When the order is delivered to the courier company we cooperate with (See B.3) or to another cooperating company, you will receive a new -email message which will indicate the shipment / shipping number. With this number you can track the progress of your order until it reaches the delivery area that you have stated in your respective order.
1.2 Order Tracking
You can at any time track the stage of your order by entering the tab from the Member’s name in the option “My orders” or via the electronic link of couriers ELTA, ACS and General Post if the medium is selected shipment.
1.3 Cancellation / Modification of the Order The
cancellation of the order can be done in the following cases:
Before the order is completed:
Before placing your order according to the above (see B.1.), You have the technical ability to “back” and remove the quantities of products from your cart that you do not wish to order by clicking on the “remove” button.
After the completion of the order but before the receipt of the products:
(a) You have the right to cancel the order after its completion in case the delivery of the ordered products is delayed. The cancellation provisions (section B.5) below apply to the cancellation of your order.
(b) If the online order has been completed but the product has not been shipped yet, you can cancel your order by sending an email to info@extynfashion.gr or by phone at 2710241417 or 697 495 6574, daily 09:00 – 21:00.
Upon receipt of the product
a) Any refusal to receive your products upon delivery by the Shipping Company is equivalent to a withdrawal, a right for the exercise of which the provisions of Section B.5 below apply.
b) Upon receipt of the product, the order is canceled by exercising the Right of Withdrawal in accordance with the provisions of Section B.5 below.
c) In addition, your order is canceled after receipt of the products or for reasons of replacement in accordance with the provisions of article B.6 below.
d) finally after the receipt your order is canceled according to the provisions of article B.7 in case you receive a defective product, wrong product or you never receive it due to loss.
2. PRODUCT DELIVERY
2.1 Method and Time of Delivery
Dates and times of delivery:
The delivery days to you of the products of your order are from the completion of the order 1-3 working days for Greece. In any case, the delivery deadline is set by law within 30 calendar days from the conclusion of the contract.
The above deadlines do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport and delivery times. In this case extynfashion.gr cooperates with specific courier and transport companies.
In case you want a transport company of your choice with which extynfashion.gr does not cooperate, then the transport costs are borne by you regardless of the value of the order and place / time of delivery. In this case, extynfashion.gr bears no responsibility for any delays in the delivery of your products.
2.2 Delayed Delivery
Our Company makes every effort for the timely and proper delivery of your products, however we maintain the reservation that the delivery of your products may be delayed in case:
a) the product has been delayed from being sent by our supplier due to eg obstruction at the customs or its transport, force majeure, etc., with the result that we do not have it in our warehouses when we calculate.
b) the product you ordered has already been removed and is not available due to a sudden and unannounced announcement by the supplier about the removal of the product in question.
c) there is a force majeure event such as extreme weather events, strikes, or any other event outside our sphere of influence and control which may affect the delivery and delivery of your order.
In the above cases we will contact you to ask if you want us to deliver your order without the product that has been delayed or is not available, or to suggest you an alternative, or to inform you about the delivery time of the product that is not immediate available. In case you are not satisfied with our offer, you have the right to cancel the order in part or in full and to refund any money you have paid, in any case to give you the alternatives available to our Company. In case of delay you can contact our Company by phone 697 495 6574 or at the email info@extynfashion.gr in which you can declare your withdrawal in whole or in part of the order.
3. SHIPPING COSTS
All shipments are made with free shipping costs (for orders over 49 €, for orders under 49 € the shipping charge is 3 €). In case of cash on delivery there is an additional charge of 3 euros for orders regardless of amount.
The courier companies we work with are ELTA Courier, ACS Courier and General Post. In case the area where you have declared that your products are sent to you is not served by the network of courier companies, we have the responsibility to send you your order in an alternative way, again with free shipping costs for you for delivery within Greece (for orders worth more than 49 €, for orders worth less than 49 € the shipping charge is 3 €).
4. METHODS OF PAYMENT
4.1 COD Method
Payment upon receipt of the order. When the employee of the courier company comes to your place to deliver your products to you, you pay in cash the value of your order (cash on delivery) there is an additional charge of 2 euros for orders regardless of the amount.
* In case in the past there is an order that has not been received by the customer, in his next purchase the payment of the order by the method of cash on delivery is not accepted. In this case, the shipment of the order can be completed if payment is preceded by bank deposit or credit / debit card.
4.2 Payment by credit / debit / prepaid card
We accept Maestro, Mastercard or Visa credit cards. Your transactions in our online store are protected by top online security systems, which guarantee a secure trading environment in more than 500 of the world’s largest companies. In the (secure) order form fill in all the necessary fields (card number, expiration date, CCV). Extynfashion.gr processes your card details exclusively for the completion of the transaction between us, ie the repayment of the products you have purchased from our online store. The processing of your personal data is governed by the Privacy Policy and the Cookies Policy of extynfashion.gr.
4.3 Payment via PayPal
Payment with PayPal is made under the strict terms of transactions imposed by PayPal.
4.4 Payment by deposit in a Bank Account
You can transfer the amount of debt to the following account of Piraeus Bank
PIRAEUS BANK: GR7301725030005503024850561
For your best service, please mention the code of your order, when transferring the amount.
Any bank charges for the deposit from a different bank are charged to the customer!
* In case of transfer, the charge is borne by the depositor.
5. WITHDRAWAL
5.1 Conditions for exercising the right
You have at your disposal a period of fourteen (14) calendar days to withdraw from the purchase you may have made through our online store, without stating the reasons or providing us with any explanation (unnecessary withdrawal). The right of withdrawal is exercised when you want to return the product you bought from our online store, and get your money back.
The above deadline of fourteen (14) calendar days for the exercise of the right of withdrawal of article 5.1, starts from the next day that you or any person you indicate to us as responsible for the receipt of your products (other than the carrier) acquire physical possession of purchased goods. In case you have ordered more than one goods with one order and which are delivered separately, the deadline for exercising the right of withdrawal according to the above starts from the next day that you or any person you indicate to us as responsible for receiving the products you (other than the carrier) acquire the physical possession of the last good.
5.2 Procedures for exercising the right:
For the exercise of the right of withdrawal of article 5.1 above, you must before the expiration of the term of exercising in accordance with the above, inform us of your decision to withdraw from the Sales Agreement we have concluded, with a clear your statement (eg letter) which you will send by mail, fax or e-mail to the following contact details of extynfashion.gr or by filling in the attached to these Terms SUBMISSION FORM (you will find it at the end of the text) and sending it (print it) or attach it) according to the above. The use of the attached Form is not mandatory, however you must notify your statement to withdraw in writing or by other fixed means (e-mail).
5.3 Consumer obligations upon withdrawal
In order to comply with the withdrawal period, you must send us your statement of exercise of your right of withdrawal before the withdrawal period expires in accordance with the provisions hereof. It is expressly agreed that your notice of exercise of the right of withdrawal is deemed to have reached us on the next working day following the dispatch of the Withdrawal Statement to us in accordance with the provisions herein.
In case of exercise of the right of withdrawal in accordance with the above, you must return to us (at the address listed here) the product from the purchase of which you withdraw immediately – unless we have agreed to receive it from you in case of withdrawal, without unjustified delay and in any case within fourteen (14) calendar days from the day on which we received the announcement of your decision to withdraw from the contract in accordance with the provisions hereof. The deadline is considered to have been met if you return the goods before the end of the 14 day period.
The cost of returning the products is borne by you, unless we have agreed otherwise with you in which case you should cooperate with us for the shipment in the way we have indicated.
The consumer is liable for any reduction in the value of the goods only as a result of the management of the goods other than those necessary for the determination of the nature, characteristics and function of the goods. So in case of withdrawal and return of the product, our Company will check that the product has not been reduced in value, does not have odors, dirt, damage, injuries, before returning the money (see 5.5 product return).
5.4 Company Liabilities
If you withdraw from any of your purchases as defined herein, we will refund all the money we received from you including any shipping costs (excluding additional costs due to your choice to use other delivery methods than the cheaper shipping method). which we offer) without prejudice to what is explicitly defined below. The refund will be made immediately, without undue delay and in any case no later than ten (10) days from the date that extynfashion.gr will receive the products you returned in accordance with the above and subject to the provisions of article 5.5. The refund is made by crediting your bank account which will be notified to extynfashion. gr during the exercise of the right of withdrawal. In any case, no fee will be charged for such a refund. In case you wish, your money can be credited to your personal Account that you keep at extynfashion.gr.
5.5 Return of Products
We have the right to delay the return of your money until we receive back the goods from the purchase of which you return in the same good condition in which you received them. In case of withdrawal according to the above, it is clarified that any products that you have bought with a discount due to the purchase of the product from which you withdraw, you must return them together with the main product from whose purchase you withdraw, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is generated for us.
You acknowledge and agree that it is your responsibility to reduce the value of the products you return, which (reduction) occurs as a result of the management of these products by you other than that which is necessary to determine the nature and properties of products. It is clarified, however, that in order to get your money back in case of withdrawal, the product must be in excellent condition, received without damage and complete, within its original packaging and accompanied by all relevant documents. Extynfashion.gr does NOT receive products that are returned upon your withdrawal and which have odors, dirt,
Also, the returned product must be accompanied by all the necessary documents that you received upon receipt, otherwise extynfashion.gr does not receive these as you agree that the right of withdrawal has not been legally exercised and in accordance with the terms hereof. In these cases the products are returned to you at our expense.
6. Product replacement
You have the right to return the product you received within 30 calendar days and request its replacement with another size or another product. The return of the products in order to replace them is not an act of withdrawal on your part and therefore the provisions of Article 5 hereof do not apply. For returns within Greece you are not charged with shipping costs, as long as you use the transport company that we will indicate to you.
It is expressly agreed that the replacement of the products takes place if the product to be replaced is returned to our Company in the same good condition as you originally received it. Our company does not replace products that have odors, dirt, damage, injuries or are not accompanied by all the documents you received from us. In this case he does not receive them and they are returned to you at your own expense.
7. Supplier Liability for defect, lack of contracted quality or loss of product.
The producer of each product that you buy is responsible for any damage due to a real defect of the product or lack of contracted quality, according to the provisions of 534 et seq.
Any agreement to limit or release the producer from its liability is void. In case of doubt as to the identity of the manufacturer of a product you purchased from us, please let us know.
Extynfashion.gr has against you all the obligations provided in the Civil Code for the seller. Especially in the event of a defect in the product we sell you, you can (a) request its repair at no charge to you, unless this is impossible or requires disproportionate costs or (b) its replacement with another (see Section C.6) or (c) withdraw following the procedure above (C.5). The above obligations of our Company cease in case the defect has been caused by you, or the product that is returned has odors, dirt, wear and generally creates the impression that it has been used beyond what is necessary to determine its suitability, or in the narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legal documents and receipts. You must exercise your above rights within thirty (30) calendar days from the receipt of your products, and this deadline starts from the day after receipt and in any case within it you must have returned the product to us.
In case of loss of the product, you have the right to withdraw its purchase and we will refund any money you have paid for their purchase.
In this case you should follow the withdrawal procedure.
In case we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Phone: 2710241417 or 697 495 6574 or Email: info@extynfashion.gr.
For your best service and for the convenience of our Company in case of defect or error of your order, please send us a photo of the product and the other documents that accompany the product to our mail info@extynfashion.gr.
We further inform you that the risk of loss or damage of the products is borne by the Company until you or a third party who you designate responsible for receiving the products on your behalf (other than the carrier) has acquired physical possession of the goods, at which time the risk he is transferred to you. However, the risk is transferred to you from the delivery of your purchased products to the carrier, if the carrier has been ordered by you to transport the goods and this option was not offered by the Company, subject to your rights vis-.-Vis the carrier.
C. FINAL PROVISIONS
1. FINAL TERMS
These General Terms constitute the final and unique terms in force regarding the provision of the Service by the Company to the User and abolish any pre-existing terms, previous contracts and arrangements, written or oral between the Company and the Company. the use of the Service.
2. RESIGNATION
No delay, negligence or tolerance of the Company in the enforcement of compliance with any of these terms by the User, does not constitute a waiver or harm to its right. If any present term were to be judged by any competent Court to be invalid and therefore inapplicable, this term will not invalidate the remaining terms hereof, which shall remain in full force and effect.
3. INVALIDITY OF CONDITIONS
In the event that any part of this is declared or declared void by a court decision, this invalidity will not affect the validity of the remaining part of this, which will remain valid as if these General Terms had been executed with the invalid part. deleted them. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the one that was canceled.
4. APPLICABLE LAW – JURISDICTION
Any dispute between the parties regarding the application, interpretation, invalidity of terms of the contract, the existence or non-existence of rights and obligations of the contracting parties or torts, shall be construed in accordance with in the jurisdiction of the competent courts of Thessaloniki, to the jurisdiction of which the parties submit from today voluntarily.
Alternatively, the out-of-court settlement is proposed through the European Alternative Dispute Resolution Body.
MODEL WITHDRAWAL DECLARATION FROM THE REMOTE CONTRACT
(Article 4 of Law 2251/1994)
TO: The company with the name ” IOANNA KONSTANTOPOULOU ” (Trade of women’s clothing and accessories) and the distinctive title ” EXTYNFASHION “, based in Tripoli, street ETHNIKIS ANTISTASEOS 12 / 22.10 TO , email address info@extynfashion.gr, telephone service line of the online store 2710241417 or 697 495 6574 .
I, the signatory, ……………………………… .. (Name) ………………………………
(Surname) of …………… ………., Resident …………………………………………. (Street / Number)
………………… (Postal Code) …………………………. ( City), phone ……. …………………………., Fax
……………………… .., e-mail ……………………………………… …, I declare and announce hereby that I withdraw unjustifiably from the number ………………… ../.… /…. / 201…. contract of sale of the following goods with the Company, which I cancel.
……………………………………………………………………………………………………………………………………
I also declare responsibly that:
– I exercise the relevant right of unjustified withdrawal and return of the products within fourteen (14) calendar days from their receipt.
– That the products and their packaging are in their original condition and have not been unpacked, used, or suffered any wear or damage.
Date:… ../ …… / 201
ώ I want the amount to be credited to my personal Account that I keep at extynfashion.
I wish a refund in accordance with the terms of the General Terms of Use.
The Declarant (Subsidiary) and
Withdrawal * *
——————————–
(Signature)
* is signed only if this document is notified on paper
